Got questions?

Browse the store, add items to your cart, then head to checkout. Enter your Roblox username, choose your payment method, complete payment, and submit your proof. That's it — we handle the rest!

Yes! Add as many items as you like to your cart and check out in one go. We'll deliver everything together in a single trade session.

Sold-out items show a "Sold Out" badge in the store. Inventory is restocked regularly — check back soon, or ask the chat widget in the corner when a specific item will be back.

We can cancel before your payment is sent and confirmed. Once a payment has gone through and been verified, the order is final. If you have an issue, open the chat widget and let us know ASAP.

We accept multiple payment methods, including debit/credit cards, PayPal, and CashApp. At checkout you'll pick your preferred method and see exactly what to send and where.

After paying, upload a screenshot or reference of your payment (like a confirmation email, receipt, or transaction screen) at checkout. This speeds up verification so we can confirm and deliver your order faster.

Yes — please send the exact amount shown at checkout for your chosen payment method. Sending too little may cause delays in verification. Uploading a clear payment screenshot helps us confirm everything quickly.

Everyone's setup is different, so we support cards, PayPal, and CashApp to make checkout as convenient as possible. Pick whichever method works best for you at checkout.

Most orders are delivered within minutes of payment confirmation. Once we've verified your payment, we find you in-game and deliver immediately.

We send you a Roblox friend request from our delivery account. Accept it, hop into a Jailbreak server, and we'll join you and trade or gift the item directly in-game. Easy!

No worries — we'll hold your order and deliver as soon as you come online. You can also track your order any time using the chat widget in the corner.

If it's been more than 30 minutes after your payment was confirmed, open the chat bubble in the corner, track your order, and message our team with your Roblox username and order number. We'll look into it and sort it out ASAP.

We trade items through normal in-game mechanics — the same way any player would. We never use exploits or hacks. Buying items from other players is a standard part of Jailbreak's economy.

Never. We only need your Roblox username to find and trade with you in-game. Anyone asking for your password is a scammer — that is not us.

Yes — every item we sell is a real in-game item obtained through legitimate means. You'll receive genuine vehicles, cosmetics, and HyperChromes that appear normally in your Jailbreak inventory.